Customer Support
If you have questions about your order, shipping, returns, or membership, our support team is here to help.
Email:
support@rescupaws.com
Phone:
859-445-0371
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
We aim to respond to all inquiries within 24 hours.
VIP Membership Cancellation
If you are currently enrolled in our VIP membership and would like to cancel, you may contact our support team using the options below.
Email:
support@rescupaws.com
Phone:
859-445-0371
Please include the following information when requesting cancellation so we can locate your account quickly:
• Full name used when placing the order
• Email address used for the order
• Order number (if available)
Once we receive your request, our support team will process the cancellation and confirm once your membership has been cancelled.